LEGAL · PRIVACY

Privacy Policy

Last updated: September 2026

This policy explains how VPNQD handles information while providing cross-border access, network acceleration, international routes, and subscription services. Processing is limited to the data necessary for account verification, order fulfillment, route operations, security maintenance, and service improvements. By using this service, users confirm that they have read and understood the data practices described in this policy.

Data Collected and Processing Purposes

No email address is required to register. Users can create an account with a username and password, so VPNQD does not require an email address as part of registration. The account system stores the username, securely processed authentication information, plan status, traffic usage, and records related to account settings. This information is used to identify accounts, deliver subscriptions, and maintain service status.

Order records include the selected plan, amount due, payment status, transaction result, and refund status. These records are used to confirm payments, activate services, handle order disputes, and meet necessary accounting obligations. Support requests and ticket content are stored after users submit them voluntarily, so VPNQD can investigate issues, continue communication, and verify resolution results.

When users visit this site, the system may process basic analytics such as network address, browser type, device category, visited pages, referring pages, and error information. This data helps assess page compatibility, identify abnormal requests, analyze content usage, and improve site structure. It is not used to build profiles of the international websites users visit.

Anonymous No-Logs Policy and Connection Data

VPNQD follows an anonymous no-logs policy. It does not record which websites users visit, store web content, search content, message bodies, or data transmitted through its routes, and does not reconstruct specific browsing activity from connection records.

To complete account verification, calculate traffic allowances, manage routes, and troubleshoot faults, the system may temporarily process connection times, selected routes, traffic usage, and necessary network technical information. Such operational data is minimized according to its purpose and retained only as needed to maintain the service, verify security, or resolve faults. Once the relevant purpose is complete, the data is deleted, aggregated, or de-identified and is not retained as a long-term browsing activity profile.

Cookies and Local Storage

This site may use cookies or browser local storage to save login status, session tokens, language preferences, interface settings, and necessary security markers. These data help users keep their sessions when moving between pages, access the correct user panel, and avoid repeating settings.

Users can clear cookies and local storage through their browser settings. After clearing them, the current login status and saved preferences may no longer work, and users may need to log in again or select their settings again. Payment credentials are not written to browser local storage by marketing pages.

Payments and Third-Party Processing

This service supports Alipay, WeChat Pay, and USDT. Payments are handled by the relevant third-party payment services, which may collect information needed to complete a payment under their transaction rules. VPNQD receives the transaction result, amount, status, and necessary transaction identifiers used to verify orders, but does not directly control data processing on third-party payment pages.

Information submitted on third-party pages is governed by the privacy rules of the relevant service provider. Users should review those terms before making a payment. VPNQD uses returned payment results only to confirm orders, activate subscriptions, process refunds, and resolve transaction issues; order payment information is not used for purposes unrelated to fulfillment.

Data Retention, Access, and Deletion

Account and order data are retained for as long as necessary to provide subscriptions, handle disputes, meet accounting requirements, and maintain system security. Analytics are preferably kept in aggregated or de-identified form, while temporary diagnostic data is cleared after troubleshooting is complete. Actual retention periods vary according to the processing purpose, account status, and any outstanding orders or disputes.

Users can log in to the user panel to view available account information. To correct information, delete an account, or remove identifiable data, users can submit a ticket through the user panel. After receiving a request, VPNQD verifies the account holder’s identity and carries out deletion or de-identification once outstanding orders, refunds, disputes, or necessary accounting obligations have been resolved. Records that must be retained by law or to address a valid dispute are cleared after the relevant obligation ends.

Policy Updates and Request Channels

This policy may be updated when service features, data processing practices, or applicable rules change. The revised text will be published on this page, and the last-updated month shown at the top will be adjusted accordingly. Significant changes to the scope of processing will be clearly announced on the site before they take effect, so users can review them again.

For requests concerning privacy data access, correction, deletion, or objections to processing, log in to the user panel and submit a ticket. The request should identify the relevant account and request type, but users should not include passwords, complete payment credentials, or other sensitive content unrelated to verification.